A KPI is a way to internally and empirically measure the performance of your Agreement (including your performance and that of your Co-Party(ies)). Typical measurement types include Spend, Cost, Quality, Delivery, Innovation, Risk, Solutions, Realization of Benefits, Compliance, Cultural Alignment, and Maintenance & Support Services. Measurements are captured via surveys taken by selected participants and then tracked and charted against a set target. You can additionally track financial, numeric and/or emotional and other impacts.
KPI = Key Performance Indicator Print
Modified on: Sun, 18 Oct, 2015 at 10:38 AM
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